Privacy Policy

Welcome to the official website www.mikro.pt

ENTITY RESPONSIBLE FOR DATA PROCESSING AND DATA PROTECTION OFFICER

In compliance with Law no. 67/98 of October 26, on the Protection of Personal Data, we inform you that the processing of personal data collected on the website www.mikro.pt is the responsibility of Luis Manuel Martinho do Carmo, headquartered at Rua Companhia União Fabril, No. 77, 1º Esq., with tax identification number 252 754 409, hereinafter referred to as MIKRO.

PURPOSES AND LEGAL BASIS FOR DATA PROCESSING

At MIKRO, we only collect data from legal entities or individuals over 18 years of age. This data—such as name, email, address, tax number, mobile phone, date of birth, gender, household information, or others—is obtained directly from the data subjects.

The data voluntarily provided by our clients and prospective clients will be treated confidentially and stored on servers protected by our service providers. Access and usage are limited to authorized personnel and subject to strict security and control policies.

We only collect personal information from registered users and newsletter subscribers, allowing visitors to browse anonymously. Data is collected voluntarily through forms used for processing purchases, requesting information, newsletter subscriptions, suggestions, or customer service complaints.

Whenever you submit your personal data on the website, you authorize the collection, use, and disclosure of this information in accordance with our Privacy Policy.

We use Google Analytics as a tool to analyze how visitors use our website (see “data collected while browsing our website”), with the goal of improving the quality of this service. Google Analytics collects this information anonymously, without identifying individual visitors.

Additionally, the data may be used to fulfill legal obligations or pursue MIKRO’s legitimate interests (such as sending satisfaction surveys, statistical operations, among others), in which case the balance between MIKRO’s commercial interests and the rights of its clients/potential clients will always be respected.

MIKRO will not sell or share your data with third parties, except in cases where it is necessary to comply with our legal obligations or those undertaken with you.

Personal data may also be transferred to partner entities or third-party service providers, such as financial institutions, technology providers, or billing processors. MIKRO will retain control over the data in relation to any subcontractor.

Unless data retention is legally required for a longer period, the data will be deleted 36 months after the last contact between MIKRO and the data subject.

DATA SUBJECT RIGHTS

You may contact MIKRO at any time via the email address geral@mikro.pt to request confirmation of the data we hold about you, how it is processed, and any other information provided for in Article 15 of the General Data Protection Regulation (GDPR).

Data subjects may, at any time and under the terms and conditions defined in the GDPR, request the rectification of their personal data and, in cases and conditions provided by law, the erasure, restriction, or objection to its processing.

Clients must provide and maintain accurate, current, and complete registration information. They must also keep their password and identification in a secure place. Clients are responsible for protecting, backing up, and securing the devices used to access this website.

You may access your account on this website and edit, update, or delete your personal information.

All clients have the right to access, rectify, cancel, or object to the processing of their data. If you wish to be removed from the MIKRO database, you may exercise this right through the following means:

– By email: geral@mikro.pt

– By post: MIKRO, Rua Companhia União Fabril, No. 77, 1º Esq.

However, please note that your data cannot be deleted from the invoicing system for tax compliance purposes.

You also have the right to file a complaint with a supervisory authority.

In Portugal, the competent authority is the Comissão Nacional de Proteção de Dados, located at Av. D. Carlos I, no. 134, 1200-651, telephone: +351 21 392 8400. More information at www.cnpd.pt.